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This workshop is an intensive skill-building program designed to help participants improve their development/sales performance.

The program’s unique, organisation-specific approach focuses on attitudes and beliefs about selling, customers interactions skills, techniques for skillfully conducting and managing sales calls, and how to effectively advance the sales process from initial customer contact to successful closure.

Program Contents

  • The Psychology of Selling: Why People Buy
  • Finding Customers
  • Fundamental Selling Skills
  • Opening Sales Calls
  • Exploring Customer Needs
  • Handling Objections
  • Closing a Sale
  • Providing Quality Service and Follow-ups for Customer Retention

Duration:      3 days

Format:         Optional

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Our Training Programmes
 The Vision, Strategy and Team Building  Workshop
 Understanding Management
 Effective Business Development: The One-On-One Selling Skills  Workshop
 Exellent Customer Service Workshop
 Writing Smart: Effective Business Communication Skills Workshop
 Effective Human Resources Management Workshop
 Performance management Workshop
 Industrial Safety and Accident Prevention Workshop
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